Join Our Team
5

I took my truck to Simmons Auto with a heavy misfire. They listed in detail with photos and everything, every step they took in trying to diagnose the problem and solve it. It was a tricky one. But they persisted and found the issue and offered the ways to go about the repair without jumping in first. I've never had a mechanic detail their work so diligently and would highly recommend Simmons to anyone looking for a reliable mechanic in Tacoma. Overall a great experience.

5

5

Very forward and helpful, their text information system took a bit of understanding but their tech Austin readily answerd all my questions and returned my vehicle with multiple options to repair.

5

Simmons Automotive got me in and took care of the repair to my truck within a couple hours. They are reasonable priced and very trustworthy.

5

Wonderful as always. Overhaul on my brakes took much less time than I originally assumed. Thanks for taking care of me guys!

5

Excellent service!

5

Very upfront and to the point. Great customer service with reasonable prices. Will definitely go back.

Thank you for the positive review, A P! We're glad to hear that you had a great experience at our company. We pride ourselves on providing excellent customer service and fair pricing, and look forward to serving you again in the future!

- Simmons Automotive
5

As of 4.15.24 I give a zero star or negative if I could. My husband got his car "fixed" here two weeks ago. For his car. Overheating he paid $5k two weeks later his car is over heating again and on top of that all the oil leaked out of his engine. He's never had an issue with oil leaking this is crazy. We've been cheated before and this has the makings of being cheated out of thousands again. I'm truly disappointed we thought this shop was going to be the exception. Unfortunately it is not. I'm still hoping they will make it right but we will see. As of 4/22/24 update. I received communication from I believe the owner they arranged to have my husband's vehicle picked up within 45 minutes within 24 business hours they fix the problem. It fell under their guarantee so we did not have to pay for any of the repairs so far so good we just received the vehicle today, I am very impressed with how they handled and the situation and how quickly they handled it

Thanks for affording us the opportunity to get your car back in to figure out what happened. Even though it was found to be an additional problem, it's our pleasure to take care of it for all the trouble. Glad to earn your confidence and trust into the future.

- Simmons Automotive
5

Simmons was fair prices, easy to schedule and love the online info.

Thank you Aaron for the awesome review! We work hard to make scheduling easy and provide transparent information. We're glad you had a great experience with us!

- Simmons Automotive
5

Always fantastic service

Thank you for the great feedback, Brittany, Matthew, and Powell! We're thrilled to hear that you always have a fantastic experience with our service. Your satisfaction is our top priority, and we look forward to providing you with more 5-star service in the future.

- Simmons Automotive
Simmons Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Simmons Automotive (253) 441-6555 if you have any issues in accessing any area of our website.