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Tacoma Auto Repair

1817 Reviews
253-948-9970
5601 South Proctor St, Tacoma, WA 98409
Mon - Fri: 7:00 AM - 5:00 PM

Closed For Lunch 11:30 AM - 12:30 PM

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5

Fast, very high quality service for a pre purchase inspection. Kept the report confidential with me and didn’t share with the dealer despite their request (Thanks!). I took a chance and picked these guys to inspect a used car based on ratings and they left a very positive impression. The PPI revealed several unknown issues, helped my negotiation position, and potentially saved me from a regrettable purchase. I felt the price was reasonable. Austin was the person I worked with directly and he was extremely professional. He worked with me to ensure the specific things I wanted to check were performed to the best of their ability. Communication was excellent. HIGHLY RECOMMENDED.

Brian, thank you for the kind words! We're glad our pre-purchase inspection could help you make a confident decision. Austin is thrilled to hear about your experience, and we'll continue to provide excellent, professional service. Please reach out if you need anything. -Dean (253) 441-6555, [email protected]

- Simmons Automotive
5

They are always friendly and honest!

Thank you Chris and Polly Garvey for the five-star review! At Simmons Automotive, we take pride in providing friendly and honest service to all our customers. It's great to know that you appreciate these qualities. If you have any questions or need further assistance, don't hesitate to reach out to us at (253) 441-6555 or [email protected]. We're here to help! -Dean

- Simmons Automotive
5

We can always trust Simmons to do us right. They are so friendly and knowledgeable. They text you and send photos while they work on your vehicle so you can see what parts are needing to be replaced . We found a good and honest mechanic shop when we found Simmons

Shannon, thank you for trusting us with your vehicle. We're happy to hear that our communication and transparency made your experience with us even better. Our team is always here to provide friendly and knowledgeable service. If you need anything in the future, don't hesitate to reach out! -Dean

- Simmons Automotive
5

When everything doesn't go as planned these guys had my back, they were extremely helpful and accommodating!

Matt, it's fantastic to hear that our team could provide you with exceptional service! We pride ourselves on going above and beyond for our customers. If you need any further assistance, please don't hesitate to contact us at (253) 441-6555 or [email protected]. Drive safely! -Dean

- Simmons Automotive
5

Very convenient scheduling and quick turnaround on my truck as always. Great people running a great business.

Ed, thank you for the kind words about our service at Simmons Automotive! We're glad to hear that our convenient scheduling and quick turnaround met your expectations. Our team strives to provide exceptional service, and your satisfaction is important to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We're here to help! -Dean

- Simmons Automotive
5

Exceptional. Looking for a great auto service is hit or miss. ***** Simmons's Automotive was a gold mine hit with a nostalgic deep rooted local family integrity service history. They listened… pinpointing my cars initial issue for visit assuring the issue was resolved by expert diagnostics to my satisfaction and follow up.. In complete diagnosis (Honest) advice in full descriptions and explanations of my cars critical safety priorities to basic listing one at a time fitting easily within my budget. You don’t have to cross your fingers every time you must get somewhere afraid of fixing things on your car will cost too much. I can’t tell you how satisfying it is not to worry my car will fail me….

Hi Tracy, thank you for your exceptional review! We are delighted to hear that you had a positive experience at Simmons Automotive. Providing excellent service and ensuring your satisfaction is our top priority. We are always here to listen, diagnose, and resolve any issues with expert care. As a family-owned business, we prioritize your safety and work within your budget. With us, you can trust that your car is in good hands. Call us at (253) 441-6555 or email us at [email protected] for any future automotive needs. Safe travels! -Dean

- Simmons Automotive
5

Have been a customer of Simmons Auto for over a decade, they have worked on about 6 of our families cars & I always recommend them to friends and family. They do a great job at a reasonable rate. And their Customer Service is top-notch!

Maria, thank you for being a loyal customer for 10+ years! We're grateful for your trust and referrals. It's rewarding to know that our commitment to quality service and reasonable rates has earned your appreciation. If you need anything, please reach out to us at (253) 441-6555 or [email protected]. -Dean

- Simmons Automotive
5

Prompt and always trustworthy service.

Thank you for your kind words, Bob and Eva! We're thrilled to hear that you consistently find our service prompt and trustworthy. At Simmons Automotive, customer satisfaction is our top priority, and we strive to exceed your expectations every time. If you have any questions or need assistance in the future, please don't hesitate to reach out to us at (253) 441-6555 or [email protected]. Safe travels!-Dean

- Simmons Automotive
5

Excellent service and communication from Simmons! Their system for communicating progress along the way through text allowed me to have peace of mind that the work being completed was timely and necessary. They found ways throughout the process to save me money and the final cost came in below the quote. Thanks for the excellent experience, I highly recommend this shop for those looking for quality work and integrity.

Justin, thank you for the kind words! We work hard to make the auto repair process as smooth as possible for our customers, and we're glad to hear that our communication system and cost-saving measures made a difference for you. We appreciate the recommendation, and we're here whenever you need us. -Dean

- Simmons Automotive
5

You always do such a good job done with kindness!

Thank you for the kind words, Tawna! We strive to provide excellent service with a personal touch. If you have any questions or need assistance, please don't hesitate to reach out to us at (253) 441-6555 or [email protected]. Take care! -Dean

- Simmons Automotive
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