Tacoma Auto Repair

5

I'm a senior widow that knows little to nothing about car repair. I do know I have been lied to and ripped off by some unscrupulous shops in the past, but Simmons is a breath of fresh air in so many ways!! Dean and Austin are honest, mannerly, knowledgeable professionals. Their shop is clean and so is their language (smile!). I am so blessed to have found them.

5

This was the best experience at a car repair shop I have ever had!! Both Dean and Austin were professional, courteous, and honest when it came to diagnosing the troubles I was having with my car. They gave me the worst case scenario and I was pleasantly surprised when they told me that the expensive part was still good. I feel many other people would have taken advantage of that situation but they treated me with respect and fairness when taking care of my vehicle. Dean even gave me a ride home so that I didn't have to pay for a Lyft ride. They will be the only ones that I trust with my car from now on and I will refer everyone I know to their shop! Couldn't have asked for a better experience in that type of situation!

5

Just went in the wood to lock em up works great can’t wait to hit some serious shit next week

5

This is the BEST and most honest auto maintenance and service shop I’ve ever used in over 40 years of owning new cars and SUVs! I love that the details of the results of the service and updates are linked to me via email (with pictures); and that I can approve any service before it is performed via online. I am given the choice to address both critical and non-critical issues without any pressure. When I call regarding the vehicle’s issues, I am given thorough explanations on the urgency of the more important issues, and how long I can wait to have the non-critical issues done. This helps me to decide the issues to address sooner than later. Simmons Automotive genuinely cares for your vehicle and about you, the owner. AWESOME customer and vehicle service bar none!

5

You are always great--5 star

4

Not sure how the stars work. I give you five stars. I crawled under my truck and inspected the exhaust work. Extremely professional looking job. Truck sounds great. Couldn't be happier. I'll be back. JB

Don't worry about the stars. It can be a bit awkward. Thanks so much for the kind words and feedback. Was going to check in with you and see how you were liking the exhaust this week anyway. So glad we exceeded your expectations! I can't help but think your fuel economy is going up with that truck uncorked.

- Simmons Automotive
5

Great job, nice guys

5

These are awesome car caregivers-Very professional reasonable rates!!!!Very family oriented. They helped me so much being a veteran and funding limited they gave me veteran discount and fixed things that were needed without cost.

Thanks Celest! Blessings.

- Simmons Automotive
5

High quality work and integrity.

Thank you, Edward! Hope everything is settling in now that the kiddos are back in school.

- Simmons Automotive
5

Most trustworthy and reliable auto shop around in my opinion! Always great service!

I'm touched. Passing your message on. Thank you! - Dean

- Simmons Automotive
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