Tacoma Auto Repair

5

OK, how rare is it to find an honest repair person? Very rare! And moreso in regard to auto repair. I pulled into Simmons this week because I loved their sign that read God Bless America—-that is rare as well. The dealer quoted be at over $600.00, and likely over $1,000. The punchline: Austin drove me home, and when the work was done after having my car for a number of days to detect the problem on my Chrysler 300, the bill was $108.00. !!! This is the place to go, without a doubt. Honest, competent, decent people—-hey, there is still hope for our country! Bruce 🙂

5

Would not trust our cars with anyone else! Dean and Family always take care of us don't have to worry about being charged for services we do not need like at other automotive shops.

5

Simmons is always busy but worth the wait. I went in to get a light fixed. They checked all my lights, found two other lights not working properly and fixed them. They even laugh at my 30 second jokes.

5

As always, 100% courteous and on point for service. Took my RAV4 in for 30000K maintenance and was in and out in about 1 hour 45 minutes. Vehicle runs great and I know it always will because I have the best automotive team in the city!

5

I'm a senior widow that knows little to nothing about car repair. I do know I have been lied to and ripped off by some unscrupulous shops in the past, but Simmons is a breath of fresh air in so many ways!! Dean and Austin are honest, mannerly, knowledgeable professionals. Their shop is clean and so is their language (smile!). I am so blessed to have found them.

5

This was the best experience at a car repair shop I have ever had!! Both Dean and Austin were professional, courteous, and honest when it came to diagnosing the troubles I was having with my car. They gave me the worst case scenario and I was pleasantly surprised when they told me that the expensive part was still good. I feel many other people would have taken advantage of that situation but they treated me with respect and fairness when taking care of my vehicle. Dean even gave me a ride home so that I didn't have to pay for a Lyft ride. They will be the only ones that I trust with my car from now on and I will refer everyone I know to their shop! Couldn't have asked for a better experience in that type of situation!

5

Just went in the wood to lock em up works great can’t wait to hit some serious shit next week

5

This is the BEST and most honest auto maintenance and service shop I’ve ever used in over 40 years of owning new cars and SUVs! I love that the details of the results of the service and updates are linked to me via email (with pictures); and that I can approve any service before it is performed via online. I am given the choice to address both critical and non-critical issues without any pressure. When I call regarding the vehicle’s issues, I am given thorough explanations on the urgency of the more important issues, and how long I can wait to have the non-critical issues done. This helps me to decide the issues to address sooner than later. Simmons Automotive genuinely cares for your vehicle and about you, the owner. AWESOME customer and vehicle service bar none!

5

You are always great--5 star

4

Not sure how the stars work. I give you five stars. I crawled under my truck and inspected the exhaust work. Extremely professional looking job. Truck sounds great. Couldn't be happier. I'll be back. JB

Don't worry about the stars. It can be a bit awkward. Thanks so much for the kind words and feedback. Was going to check in with you and see how you were liking the exhaust this week anyway. So glad we exceeded your expectations! I can't help but think your fuel economy is going up with that truck uncorked.

- Simmons Automotive
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