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Tacoma Auto Repair

1866 Reviews
253-948-9970
5601 South Proctor St, Tacoma, WA 98409
Mon - Fri: 7:00 AM - 5:00 PM

Closed For Lunch 11:30 AM - 12:30 PM

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5

I had a vehicle emergency. Dean not only acted prompted, but was so kind and patient as I literally was at my wits end. This was my 3rd time having this exact problem that had cost me well over $500 previously, only to have it happen again. I had gone to a very popular auto repair place previously for years and was sold a "brand new top of the line" 2x more expensive battery. But, when Dean tested it, the meter read 30% power. Dean replaced it, showed me the 90% life and I was back in business nicety spilt for a 1/3 of the price. Plus, top of the line "Cust Service" like it used to be back in the day. Thanks Dean and crew .... I owe you!! ~One grateful customer

Linda, thank you for your heartfelt review! It was our pleasure to assist you in your vehicle emergency. We pride ourselves on providing top-notch service at a fair price, so we're glad we could help solve the recurring issue with your battery. Don't hesitate to reach out if you need anything in the future. -Dean

- Simmons Automotive
5

Fast and efficient very nice staff and alerted me too other problems with my vehicle

Thank you for your 5-star review, Nick! We're glad to hear that you had a positive experience at Simmons Automotive. We take pride in providing fast and efficient service with a friendly touch. If you have any further questions or concerns about your vehicle, please don't hesitate to reach out to us at (253) 441-6555 or [email protected]. We're here to help! -Dean

- Simmons Automotive
5

Emergency plumbing rescue at your home - 8338561951 USA

Thank you for the 5-star rating! We appreciate your feedback and are glad to hear that you had a positive experience at Simmons Automotive. If you have any more questions or need further assistance, please don't hesitate to reach out to us. We're here to help! -Dean

- Simmons Automotive
5

Top notch service! Very transparent and great communication at every step.

Michelle, your feedback made our day! Providing transparent & effective communication throughout the service process is what we strive for. Here at Simmons Automotive, we believe that excellent customer service is key. If you need anything in the future, don't hesitate to give us a call at (253) 441-6555 or email us at [email protected]. Safe travels! -Dean

- Simmons Automotive
5

Friendly receptionist, my car was taken care of and Dean explained everything that needed to be done . Reasonable rates . My car runs great now and I have no more anxiety while driving . I recommend this shop. I won't go anywhere else !!

Hi Julie! Thank you so much for the five-star review! We're thrilled to hear about your positive experience at our shop. Here at Simmons Automotive, customer satisfaction is our top priority, and we're glad to know that you felt taken care of during your visit. If you ever need anything, feel free to reach out to us at (253) 441-6555 or [email protected]. We look forward to serving you again in the future! -Dean

- Simmons Automotive
5

Best service I have ever received for my vehicle. They communicate everything & explain what they are doing & share pictures to help clarify what the issue is. A really great customer-oriented shop.

Thank you for taking the time to leave us such a positive review! It is great to hear that you had an amazing experience at our shop. We are committed to providing excellent service and keeping our customers informed every step of the way. If you have any questions or need further assistance, please don't hesitate to reach out to us at (253) 441-6555 or [email protected]. We look forward to serving you again in the future! -Dean

- Simmons Automotive
5

5

The guys at Simmons have stuck with a very difficult problem my car has had - doing diagnostics and trying first one thing and another. Today they had success - my car runs wonderfully at startup now.

Rudy, it's fantastic to hear that we've been able to solve the ongoing problem with your car. Our team takes pride in their dedication to diagnostics and finding the right solution. Please don't hesitate to reach out if you need any further assistance with your vehicle. -Dean

- Simmons Automotive
5

Car broke down Wednesday night. Left a voicemail and they called back right when they opened Thursday morning. I brought the car in mid-morning and they had it back up and running before close of business same day. Replaced my alternator and serpentine belt. I opted for an oil change as well. Service was friendly and quick turnaround on my car problems.

Tre, we're glad we could get you back on the road quickly! Our goal is to provide efficient and friendly service to all our customers. If you need anything else, don't hesitate to reach out to us at (253) 441-6555 or [email protected]. Drive safely! -Dean

- Simmons Automotive
5

ALWAYS COURTEOUS, PROFESSIONAL, TIMELY AND HONEST. BEST CAR REPAIR PLACE IN THE TACOMA AREA.. OUTSTANDING SERVICE.

Thank you for the glowing review, Edward and Regina! We're thrilled to hear that your experience at Simmons Automotive was nothing short of exceptional. Providing courteous, professional, and timely service is what we strive for, and it's satisfying to know we've earned your trust. If you ever need anything in the future, don't hesitate to reach out. -Dean, Simmons Automotive

- Simmons Automotive
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