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5

EFFICIENT SERVICE. CLEARLY EXPLAINED WHAT WAS DONE. TOOK CARE OF MY PROBLEM WITH THE CAR.

5

This place is so great! I had my car towed there and they do a general inspection on your entire car and let you know how everything looks and then recommend services. I love the way that they send everything over to you electronically and include pictures of everything they fix. No awkward conversations about what you can afford, you just approve or not approve a service. Great place and totally recommend!

5

Every time I bring my car in and describe what I am experiencing, the crew at Simmons Automotive are able to pinpoint the problem and fix it that day. I know nothing about repairing an automobile. Neither does my husband. I totally rely upon Simmons Automotive to keep my car running and me safe. They are the best!

5

No matter what I come in for, they are able to fix it and get me running safely and smoothly again. Love this place.

5

5

5

I brought my 20 year old Lexus in for a significant amount of work. I left it for the day and Simmons arranged a rental car through Enterprise. At the end of the day, a Friday my car was not done. The owner called and told me he would pay for my rental through the weekend so they could finish my car. I told him the rental wouldn't work for me as I was driving my elderly parents to Spokane for a family event and needed a car that was large and comfortable. The owner sent me to the Enterprise lot to pick out any car I wanted for the weekend, and he payed for it. My car was ready Monday and I was able to drop off the rental at Simmons when I picked up my car. My car runs like a new car again and we had a great road trip! The repairs were done well and at a fair price. We have found our family mechanic! The folks at Simmons took care of me like I was family!

Ann, thank you for giving us the time to carefully complete your service. I'm very happy to hear the rental was to your satisfaction and your trip wasn't impacted negatively. Your review is very much appreciated and I'll pass it on to the staff. We look forward to seeing you for maintenance in the future! Thank you again, All the best.

- Simmons Automotive
5

Awesome! Customer service is beyond great. Work was completed well. Good place to work on your vehicles because they are honest and do not overcharge! I will use them from now on for all the needs of my 2009 Enclave.

Thank you, Cheryl. You made my day!

- Simmons Automotive
5

5

Austin is THE BEST!!! I have been here multiple times and he is always super friendly and incredibly knowledgeable. He will tell you everything you want to know about the repairs you need and how important/urgent they are to get done. This is the only place I want to take my car for repair. Everyone there does an incredible job. They are quick and reasonably priced. They let me drop off and pick up my car before or after hours which is very convenient. I highly recommend!

Thank you, Julia. I'll pass your kind words on to Austin.

- Simmons Automotive
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