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Tacoma Auto Repair

1817 Reviews
253-948-9970
5601 South Proctor St, Tacoma, WA 98409
Mon - Fri: 7:00 AM - 5:00 PM

Closed For Lunch 11:30 AM - 12:30 PM

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5

Simmons Automotive did an excellent job fixing my radiator. So far, the car is driving great, and the issue I had has completely stopped. The new radiator looks great! The customer service was outstanding from the moment I walked in—professional, friendly, and efficient. Scheduling was a breeze, and I really appreciate the app they use to show the work order, the completed work, and all the documentation. It’s a very transparent and convenient system. I’ll definitely be back for any future needs. Highly recommend!

Jesse, thank you for the fantastic 5-star review! We're thrilled that you had a great experience at our shop. It's our mission to provide top-notch service, and we're glad that we hit the mark for you. Don't hesitate to reach out if you need anything in the future. We'll be here to provide the same excellent service.

- Simmons Automotive
5

Dear Martin, thank you for your five-star rating! Here at Simmons Automotive, we pride ourselves on providing top-notch service to all our customers.

- Simmons Automotive
5

Simmons always treats us great! Detailed texting and photos very helpful. Thanks again.

Thank you, Chris, for the 5-star review! We're thrilled to hear that you had a great experience with us at Simmons Automotive. Our goal is always to provide detailed and transparent communication every step of the way. If you need any further assistance, please don't hesitate to reach out to us at (253) 441-6555 or [email protected]. We look forward to serving you again in the future! -Dean

- Simmons Automotive
5

Always a great experience!

Chris and Polly, thank you for trusting us with your vehicle! We appreciate your continued support and are thrilled to hear that you had another great experience at Simmons Automotive. If you have any further questions or need assistance in the future, feel free to reach out to us at (253) 441-6555 or [email protected]. We look forward to serving you again! -Dean

- Simmons Automotive
5

Great job explaining what was needed and then repairing our sons car at a reasonable price.

Thank you Linda and Carl for choosing us to repair your son's car. We're glad you had a positive experience and that we were able to explain the needed repairs clearly. If you have any further questions or need assistance in the future, please don't hesitate to reach out!-Dean

- Simmons Automotive
5

Simmonsauto is a gem! I had medical issues that made coming in office difficult, the staff was so compassionate and accommodating in letting my car be dropped off and being able to settle the bill with an online link. Im so grateful for their service!

Thank you, Nanette. We're grateful for you! Our thoughts and prayers are with you through this journey.

- Simmons Automotive
5

We drive older cars (1970, '99, '08 and '16) so maintenance and good advice are critical and we get both outstanding service and input from the folks at Simmons. They always carefully inspect our vehicles, describe the issues and most importantly clearly explain which ones are critical and which ones are "nice to get done". Never any pressure, just good explanations of how these cars work and the best way to keep them going safely and reliabily. We have never had a car towed to Simmons for repair because we drive them there for great service and maintenance (although i am certain they would be great on repairs too!). Simmons is the only automotive shop we take our cars to and you should as well. Cannot recommend them enough.

Hi, thank you for taking the time to share your positive experience with us! We are thrilled to know that you consistently receive outstanding service and valuable advice during your visits. At Simmons Automotive, we prioritize thorough inspections and clear explanations to help you make informed decisions about your older vehicles. Your confidence in our expertise and dedication means the world to us! If you ever need anything, please don't hesitate to reach out. -Dean, Simmons Automotive.

- Simmons Automotive
5

Great customer service experience. Austin was great on sharing updates on their process. I will go back with any other issues with all my vehicles.

Thank you for the great review, Shawn! We are happy to hear that Austin provided excellent customer service and kept you informed throughout the process. Remember, we are here for all your vehicle needs! Give us a call at (253) 441-6555 or email us at [email protected]. -Dean

- Simmons Automotive
5

Awesome people, fixed a hard problem on my truck. Very trustworthy people!

5

They went the extra mile to get my old truck fixed, great job guys!!!

Thanks, Paul and Terri, for allowing us the time necessary to find and fix it! - Dean

- Simmons Automotive
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