5

Great customer service and timely responses. A little on the pricey side especially for right now. The stuff needed to be done on my car but I ended up having to use all my savings to pay for it. All and all the car is running good and I had great service.

5

I have had exceptional service from the entire team at Simmons auto for warranty and non-warranty service and repairs. Dean, the owner, takes the time to greet customers and make them feel welcome to his shop.

5

The service was great. I was concerned about some issues with my car. Being a woman they could've easily took advantage of me but instead they gave me good advice and didn't charge me full amount of the service cost. I appreciate the honesty and professionalism.

5

As always, truck fixed on time and very reasonable priced.

5

Dean (owner) and his entire staff and crew did an outstanding and VERY thorough job on my 80k service and brakes; AND - they accurately diagnosed and fixed a problem that’s been happening for almost 2 years - one that neither the VW dealer nor 2 other “reputable” German repair shops could solve. I was referred to Simmons by a friend and they have earned a customer for life. They own and operate a top rate small business that takes great care of their customers AND their people. Their values aren’t just empty words - they LIVE them and are committed to operating their business with the highest integrity, trustworthiness and excellence. And, their prices are correct. But, the real difference for me was in knowing I could TRUST them to do what was needed (and only that). They listened, did some serious investigation to figure out the 2 y/o “mystery” problem and then fixed it while performing the service work needed. TheY did a top quality job on my 10 y/o Passat which is now running like its brand new! I can recommend Simmons without hesitation- give them a try .....you will not be disappointed! Thanks Dean and crew - Ill be sending friends and family your way!

5

Owner deane is very considerate. He has gone above and beyond and worked quick to address my concerns.

5

Great job in a timely manner. Very pleased!

5

The best place for an oil change in all of the pacific northwest!!! Great people, great service, and very friendly. Will definitely return.

5

Awesome staff ! My vehicle had a little more damage than our wallets could handle and they were very understanding. We needed up taking our vehicle home , but I will definitely be bringing the next one here. Good auto shops are hard to find!

5

Awesome customer service from reminder call from Sarah; Austin’s friendly welcoming to office when I dropped off vehicle; Dean’s driving me back to my work address; speedy payment processing when I picked up my vehicle; and lastly...an emailed invoice of work done, possible future issues to monitor and receipt of payment! I highly recommend Simmons Automotive for all vehicle maintenance and repairs! Love them guys and young lady!