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5

Friendly, rapid, and reasonably priced! Why not use a family owned (long time) business, and not pay :Dealer prices?!

Mary, we're thrilled to hear about your positive experience! Our family-owned business takes pride in providing friendly service at a fair price. Thank you for choosing Simmons Automotive, and we look forward to assisting you in the future! -Dean

- Simmons Automotive
5

Customer Service was excellent. Austin, Master Tech was helpful, efficient and explained things well. Staff was friendly. The diagnostic assessment was thorough and reasonable.

Corrie, thank you for taking the time to share your positive experience! We're thrilled to hear that our team provided you with excellent customer service. We'll be sure to pass along your kind words to Austin and the rest of the staff. If you have any other questions or need further assistance, please don't hesitate to reach out to us. We're here to help! -Dean, Simmons Automotive

- Simmons Automotive
5

I had a vehicle emergency. Dean not only acted prompted, but was so kind and patient as I literally was at my wits end. This was my 3rd time having this exact problem that had most me well over $500 previously, only to have it happen again. I had gone to a very popular auto repair place previously for years and was sold a "brand new top of the line" 2x more expensive battery. But, when Dean tested it, the meter read 30% power. Dean replaced it, showed me the 90% life and I was back in business nicety spilt for a 1/3 of the price. Plus, top of the line "Cust Service" like it used to be back in the day. Thanks Dean and crew .... I owe you!! ~One grateful customer

Linda, thank you for the kind words! We try our best to provide top-notch service and are glad we fixed the recurring issue for you. If you need us again, don't hesitate to call (253) 441-6555 or email [email protected]. We're always here to help! -Dean

- Simmons Automotive
5

Had my car towed to Simmons from the Toyota dealer (long story so I'm not gonna get into that). I needed a full diagnostic run on my car because of a flashing engine light and my car stuttered so bad the whole thing shook. I called late Friday and Dean said I could have it towed in on Monday and even recommended a good towing company (they were fair in price and had good drivers 👍). Had it towed in Monday afternoon and got the diagnosis on Wednesday. They ran a full inspection that's VERY well documented and they were very thoughtful of my concerns and thorough in their inspections/tests. They didn't try to push a sale or anything, even recommending buying another vehicle over replacing the engine or trying to bandaid it (as my engine had over 327k miles on it and there was a very low success rate of a mend working for very long). They lowered the cost of the diagnostic as my car wasn't gonna be driving no more :( and I had it towed out. These guys showed a lot of humanity and integrity in both their work and customer service. I'd highly recommend them if you're looking to figure out what's wrong with your car or need a repair done! 👍 Shout out to Austin and Dean, thank you guys

Shades, thank you for the 5-star review! We're happy to hear about your positive experience at Simmons Automotive. We pride ourselves on providing thorough diagnostics and exceptional customer service. If you have any further automotive needs, don't hesitate to reach out at (253) 441-6555 or [email protected]. We'll be here to help! -Dean

- Simmons Automotive
5

I had a vehicle emergency. Dean not only acted prompted, but was so kind and patient as I literally was at my wits end. This was my 3rd time having this exact problem that had cost me well over $500 previously, only to have it happen again. I had gone to a very popular auto repair place previously for years and was sold a "brand new top of the line" 2x more expensive battery. But, when Dean tested it, the meter read 30% power. Dean replaced it, showed me the 90% life and I was back in business nicety spilt for a 1/3 of the price. Plus, top of the line "Cust Service" like it used to be back in the day. Thanks Dean and crew .... I owe you!! ~One grateful customer

Linda, thank you for your heartfelt review! It was our pleasure to assist you in your vehicle emergency. We pride ourselves on providing top-notch service at a fair price, so we're glad we could help solve the recurring issue with your battery. Don't hesitate to reach out if you need anything in the future. -Dean

- Simmons Automotive
5

Fast and efficient very nice staff and alerted me too other problems with my vehicle

Thank you for your 5-star review, Nick! We're glad to hear that you had a positive experience at Simmons Automotive. We take pride in providing fast and efficient service with a friendly touch. If you have any further questions or concerns about your vehicle, please don't hesitate to reach out to us at (253) 441-6555 or [email protected]. We're here to help! -Dean

- Simmons Automotive
5

Emergency plumbing rescue at your home - 8338561951 USA

Thank you for the 5-star rating! We appreciate your feedback and are glad to hear that you had a positive experience at Simmons Automotive. If you have any more questions or need further assistance, please don't hesitate to reach out to us. We're here to help! -Dean

- Simmons Automotive
5

Top notch service! Very transparent and great communication at every step.

Michelle, your feedback made our day! Providing transparent & effective communication throughout the service process is what we strive for. Here at Simmons Automotive, we believe that excellent customer service is key. If you need anything in the future, don't hesitate to give us a call at (253) 441-6555 or email us at [email protected]. Safe travels! -Dean

- Simmons Automotive
5

Friendly receptionist, my car was taken care of and Dean explained everything that needed to be done . Reasonable rates . My car runs great now and I have no more anxiety while driving . I recommend this shop. I won't go anywhere else !!

Hi Julie! Thank you so much for the five-star review! We're thrilled to hear about your positive experience at our shop. Here at Simmons Automotive, customer satisfaction is our top priority, and we're glad to know that you felt taken care of during your visit. If you ever need anything, feel free to reach out to us at (253) 441-6555 or [email protected]. We look forward to serving you again in the future! -Dean

- Simmons Automotive
5

Best service I have ever received for my vehicle. They communicate everything & explain what they are doing & share pictures to help clarify what the issue is. A really great customer-oriented shop.

Thank you for taking the time to leave us such a positive review! It is great to hear that you had an amazing experience at our shop. We are committed to providing excellent service and keeping our customers informed every step of the way. If you have any questions or need further assistance, please don't hesitate to reach out to us at (253) 441-6555 or [email protected]. We look forward to serving you again in the future! -Dean

- Simmons Automotive
Simmons Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Simmons Automotive (253) 441-6555 if you have any issues in accessing any area of our website.