I have dealt with Simmons with three different vehicles. As a retired Veteran I can tell you finding an honest, competent repair shop is one of life's great challenges. I have found one in Simmons Automotive. Great service, great work and fair prices. It just doesn't get any better than that!
Love Dean and the Crew, I trust them to take care of us with integrity and respect, and with knowledge to get the problem fixed the first time. They are wonderful, I recommend them for your Auto repair or just maintenance needs.
The entire staff at Simmons continuously goes above and beyond to ensure the best customer service. I recently moved to Tacoma from out of state and had troubles with my beloved Jeep Wrangler. I was lucky enough to find Simmons Automotive where Dean was meticulous about fixing the problem. He discovered exactly what was wrong, kept me updated during the process, and explained in detail how and what he was fixing. He is the first mechanic I've ever truly trusted to fix my car correctly and at fair prices. I would recommend Simmons to anyone!
Always amazing, quick, kind, and personable service. Dean and his team really work with me and know my car. Each time I enter Simmons Automotive I feel more and more welcomed and at home. I refuse to get my oil changed or any other work done anywhere else. Thank you Simmons automotive for having a continuous honest and positive experience.
Super friendly and personal service. I actually look forward to getting my oil changed here. Fair prices too! Never feel gouged like I used to at the dealership. Thank you Simmons Automotive!
Courteous, professional service. Simmons worked with me every step of the way, assuring that the job was done to my expectations. They gave me total confidence that the job would be done right, the first time, and at a competitive price.
They did an amazing job! Super friendly, helpful, and straightforward. Fixed my car in an hour for under $100; whereas Honda tried to make a whole deal out of it that would have taken days, cost nearly $800, and even tried charging me $120 just to look at it. And I had a really pleasant conversation with their front desk person while I waited. Go Simmons!
Simply hands down the best automotive shop in Tacoma. Amazing quality work and great deals.
Always fantastic service! Will never take my car anywhere else! Love that team!
When I first heard about Simmons I was skeptical because I have lived in Tacoma my entire life and never heard of them. So I went on google and started reading reviews and I was thoughorly impressed with what I read so I called them up. From the first time I called I was very impressed by the professionalism that was executed. They were very friendly and clear on the timeframe and what work was going to be performed. When dropping my truck off the office was clean and orderly and again very friendly and professional. I told them I could pick the truck up earlier than what we had talked about and they made adjustments for me to be able to pick my truck up earlier than agreed. My truck was ready 2.5 hours early. I was ecstatic. The overall experience from the first phone call to picking my truck up was very pleasant. The only thing I could complain about is after the alignment my steering wheel is a hair off but I’ll solve that down the road. I would absolutely use Simmons again for any work I need done on my vehicles. Thanks again guys the 2” lift on the front of my truck looks great.
Great job guys! Truck rides so much nicer and your price... was excellent! Your integrity is appreciated!
Stellar service with impeccable integrity! Simmons’ team understands the value of customer relationships. They provide the highest quality of service with a personalized touch of meeting the needs, and knowledge of each customer. We were not knowledgeable of the issues that came with the purchase of our vehicle. Dean and Austin were not only helpful, but fair in price, and generous in educating us on the progression of repairs! Thank you!
Super service. They went over the pre buy inspection with me and told me exactly what I wanted to know. Would recommend in a heartbeat.
We have brought our vehicles to Simmons for over a year now and can’t aay enough about the friendliness, honesty, and workmanship. Good people doing their best to help you make smart decisions on maintaining you vehicle.
Dean and staff always go the extra mile to accommodate schedules and coordinate getting the job done. It is so nice to have someone to rely on to keep my car running well.
Simmons Automotive is the best!!! They truly care about both the cars AND the customer!!