I was recommended this location by my two coworkers, both of whom used Simmons in the past and couldn’t recommend anyone higher. I’m glad that I listened to their recommendation, because these guys are no joke. My car broke down after about 3 years of neglect, and needed major repairs. They took my car on delivery from a tow company while I was at work, which was amazingly convenient. From there, they immediately began diagnosis of the problems, and had a detailed list ready for my review online within a few hours of beginning work. Once I approved the numerous repairs through their website portal, they were able to turn my car around within 48 hours. They replaced a serpentine belt, brake booster hose, replaced my right front axel assembly, fixed electrical problems I was having with my turn signals and tail lights, and a full fluid flush and replacement (cooling system, oil and transmission fluid). I was thoroughly impressed by their customer service and attentiveness to the issues facing my vehicle, and their ability to simply get the work done, even as I added new repairs throughout the communication process. I will be recommending Simmons to anyone that I know who needs their vehicle serviced, and will be back myself. Thank you guys for getting my baby back on the road!
Ian, thanks for your kind words and taking the time to write such a. Detailed review. - Dean Simmons
- Simmons Automotive