Tacoma Auto Repair

5

Excellent customer service! You can tell they really care about everyone that walks into their shop.

5

Every time I come here, the employees are informative and the most down to earth people to work with. I actually learn from them as well when they explain what’s wrong with my vehicle. I highly recommend this establishment. It’s worth it.

5

We came in due to what appeared to be an issue with a battery installed by Simmons two years ago. I really appreciated that they took the time to troubleshoot the issue throughly, and stood behind the warranty on the product. They have earned our repeat business over the years, and we are always pleased with the way we are treated.

5

always have taken great care of my car

5

My experience with Simmons automotive was one of the best customer service experiences I have ever had. I had a pre purchase car inspection done. I live out of state and could not check the car out myself. Dean and his team did an amazingly thorough job. They sent me a link with a very detailed report, I mean everything was checked. Whenever I called to speak with Dean (the owner) he answered all of my questions and never seemed bothered no matter how trivial. On top of that this guy is amongst one of the most knowledgable people I have ever spoken with when it comes to automobiles. He made me feel start to finish that I was in good hands. I honestly cannot say enough. I wish everyone I dealt with in life had half of the knowledge and customer service that Simmons automotive did. The world would be a brighter place. Thanks Simmons automotive!

5

The BEST in town!!!!

5

Austin was very knowledgeable and friendly when I stopped in on a Friday before getting my appointment scheduled promptly the following Monday. I was notified timely of additional work necessary to get my SUV in a safe working order. He thoroughly explained the work to be done and parts to be ordered as well as provided me with the work order via text. I was able to understand what the impending work and cost would entail before approving the work order via online. What a convenient way to have documented approval on line!

5

Honest and good work

5

Absolutely appreciate the honest work and flexibility with my schedule. They are very attentive to my autos needs. Thank you simmons

5

Service was communicated in a timely fashion as was the completed work. Great shop to work with!

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